Contact Information

If you have questions about benefits or claims, please contact Customer Relations at:

888-396-8641
Monday through Thursday 8:00 a.m. to 1:00 a.m. ET
Friday 8:00 a.m. to 7:30 p.m. ET
Contact Form
Group Claims
P.O. Box 82520
Lincoln, NE 68501

If you have a question about our Participating Provider Organization (PPO), please contact Provider Relations at:

800-755-8844
Monday through Thursday 5:00 a.m. to 4:00 p.m. PT
Friday 5:00 a.m. to 3:00 p.m. PT
provider@ameritas.com
Provider Relations
P.O. Box 82611
Lincoln, NE 68501