Member and Provider Access
Find a Provider Existing members New Users Verify Patient Benefits Existing Providers Dental and Vision Provider Account Without your EOP, you can still access many of our services, such as personalized dental benefit summary and printable claim forms. Register Now to create a User ID and Password. Please read the info on our language services provided. Benefits and claims information - contact Customer Connections
Locate participating network providers throughout the United States.
• Dental providers
• EyeMed vision providers
• VSP vision providers
Secure Member Access
Access secure benefit information for plan members and covered dependents. View your benefits summary, pending and paid claims, pretreatment estimates, and status of remaining plan benefits.
• Log in with your User ID and password.
• Register Now to create a User ID and password.
• Your secure account contains Protected Health Information. To complete your account registration and access the secure site, you’ll need the member’s Social Security Number/Member ID or the private source code that can only be found on a benefit statement (claim explanation) that you have received in the last 15 months.
Basic summary of eligibility/benefits for your patients insured with us.
• Verify Patient Benefits
Log in with your User ID and Password
Register for secure access to eligibility/benefits and in-depth claim information for all of your patients and covered dependents insured with us.
• Verify patient benefits.
• View your insured patients' dental and/or orthodontic claims for the past 36 months.
• Confirm payment amounts and check dates for processed claims.
• Access your "Resource Center" with claim forms, information on submitting claims, electronic claims, finding a dental network provider for referrals, joining our network and interpreter services for patients.
New Users will need:
• A recent Explanation of Payment (EOP) statement.
• The Tax Identification Number (TIN) or Social Security Number (SSN) used when submitting claims.
• The phone number you provide on claims forms.
Monday through Thursday 7:00 a.m. to 12:00 a.m. Central Time
Friday 7:00 a.m. to 6:30 p.m. Central Time
E-mail: Contact Form
P. O. Box 82510
Lincoln, NE 68501-2510
If you need assistance with our website, please contact us at 888-573-6604.
If you have questions about our network, please contact Provider Relations at:
Monday through Thursday 6:30 a.m. to 5:30 p.m. Central Time
Friday 6:30 a.m. to 4:30 p.m. Central Time
P. O. Box 82611
Lincoln, NE 68501-2611
Report provider data inaccuracies by e-mailing DIR_ProviderRelations@ameritas.com or by calling 800-755-8844 ext 88327.
Find a Provider
Verify Patient Benefits
Dental and Vision Provider Account
Without your EOP, you can still access many of our services, such as personalized dental benefit summary and printable claim forms.
Register Now to create a User ID and Password.
Please read the info on our language services provided.
Benefits and claims information - contact Customer Connections